We take pride in producing high-quality custom products, tailored to your specifications. Therefore, once orders are approved by the customer, we do not accept returns or offer refunds.

Defective Products

If you encounter any defect in your order, please contact us within 72 hours of delivery, providing clear images of the damage. If the defect is validated and aligns with our Terms and Policy, we will gladly reproduce the same order.

Conditions for Reproduction

We do not accept returns or offer refunds for reasons including, but not limited to:

• Deviations from expected quality, as print results may vary.
• Differences from other manufactured parts, due to varying printing methods.
• Incorrectly placed orders, including specifications, size, colour, or texture.
• Sudden decisions to cancel.

Return Process

If a defect is proven, we will cover the shipping costs and provide a shipping label if required. Initiating a return without prior contact will result in non-acceptance of the returned items.

To initiate a return, contact us via email at info@stickerbeefactory.com. If your return is accepted, we will provide detailed instructions on how and where to send your package.

Timeline

Please allow up to 20 days for us to reproduce the purchased order once a defect is confirmed.

Additional Information

For any return inquiries, you can always reach us via email at info@stickerbeefactory.com. Note that refunds or reprints are at the sole discretion of Sticker Bee Factory.

This policy ensures that each order is uniquely made to your preference and maintains the high standards of our products.